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DART will have cameras installed on all 163 light rail cars in operation with footage being viewable in real time from the police dispatch center.ĭART has also adopted the “see something, say something,” motto. Cameras are also build into the agency’s new bus fleet.
#DART TRANSPORTATION DISPATCH INSTALL#
DART plans to install video monitors in key locations so riders can see what the cameras are seeing. DART is experimenting with other improvements as well, such as, use of signage, markings and barriers to better delineate passenger areas from non-passenger areas.Ĭurrently, thousands of camera monitor all DART rail stations and passenger facilities.
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#DART TRANSPORTATION DISPATCH UPDATE#
DART is working to update system lighting with brighter LED lighting to improve visibility at the stations and parking area. Riders have indicated that they feel safer when they can clearly see their surroundings. DART has coordinated deployment of officers to offer coverage and visibility in busier areas and areas with higher levels of criminal activity. DART’s goal is to have a uniformed presence on every train. The agency also positions contracted and uniformed security officers on strategic rail platforms. Officers reassure riders by routinely patrolling passenger facilities, riding the bus and rail system, and regularly assisting first-time riders. “Creating a great experience is key for transit agencies of any size seeking to grow ridership and strengthen public support for transit and investment in transit.” “Security and safety are essential elements of the customer experienced,” said DART President/Executive Director Gary Thomas. Their goal is to empower riders to play an active role in their own transit security. Additional DART is increasing its police presence, expanding deployment of security cameras, enhancing station infrastructure and using new smartphone technology. Riders regularly site DART’s sense of security as a contributing factor to choosing public transit. An agency survey reports that 77% of respondents in an online panel feel safe on DART.
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Dallas Area Rapid Transit (DART) riders are consistently reporting feeling safe when riding the system.